Key, Vital Skills for Managers, Supervisors and Team Members
To help Managers, Supervisors and Team Members learn the vital, essential skills needed to succeed in some of their most challenging tasks, KAW developed the Manager's Toolkit, a series of Team and Personal productivity tools for:
Designing and Running Better Meetings
Holding effective Team Discussions
Delegating Work Successfully
These electronic handbooks guide you step by step through each of these processes, and can be stored on your computer for ready reference whenever you need to design a meeting, hold a team discussion, delegate a task or manage a project.
Like any great handbook, the handbooks in the "Manager's Toolkit" are something you'll want to use over and over again. And unlike paper handbooks, that get lost easily, they're electronic books in PDF format, that you can store on your computer so you have them accessible each time you need to use them. Just call up a handbook and it's ready to use. If you want a hard copy, you can print what you need. To save you time, we've even included hyperlinks in the Table of Contents as appropriate so you can jump right to the page or section you need without having to spend time scrolling through unneeded pages.
What They Cover
"Meetings That Work" covers how to design and run effective meetings. You'll learn:
What makes meetings succeed, and why many fail
The crucial roles that need to be filled in each meeting
The 8 Steps for designing Effective Meetings
Tips for Running an Effective Meeting
How to deal with potential problems you may encounter such as:
- Stares and Silence
- Negative Remarks
- Separate Agendas
- One person trying to dominate the discussion
How to use effective group discussion processes
"Team Tools" shows you and your team how to hold effective discussions for 5 of the most important situations your team is likely to face. You'll learn how to effectively:
"Delegating for Results" covers how to delegate work effectively. You'll learn how to:
Identify what tasks to delegate
Identify the right people to delegate to
Identify the level of delegation that you're comfortable with
Determine what the person doing the task needs, so they can deliver the results you expect
Hold effective delegation meetings
Conduct the needed follow-up to stay on top of the person's progress.
"Project Management for Managers and Supervisors" covers the essentials of project management. You'll learn how to:
Define the project’s scope, objectives, deliverables, critical success factors, resource needs, and collaboration requirements.
Break the work down into its major work blocks and tasks.
Develop an easy to use project schedule
Monitor the project’s status and what to do if you find you’re off course.
"Time Management for Managers and Supervisors" covers the essentials of time management. You'll learn how to:
Analyze your job and identify what you should focus your time on to achieve what’s expected and your own personal goals.
Develop an ideal picture of how to allocate your time between your various activities.
Analyze how you are currently spending your time and identify the gaps from your ideal picture.
Develop weekly and daily schedules so you focus your time on the activities needed to achieve your goals.
Deal with time management challenges such as unexpected interruptions, non critical phone calls, high volumes of e-mail, and unproductive meetings.
"Coaching Skills for Managers and Supervisors" covers the basic skills you need to effectively coach your employees. You'll learn how to:
Establish the groundwork to have an effective coaching relationship with your employees.
Determine expected performance levels for your employees’ major tasks and responsibilities.
Provide your employees with the needed training.
Analyze your employees’ current level of performance against expected levels, and identify areas needing improvement.
Hold an effective coaching discussion to provide employees with feedback on how they are doing, and develop plans for making needed improvements.
How to Purchase
We've made the titles in "The Manager's Toolkit" extremely easy to purchase as either a single user, or to share with others in your organization by purchasing additional licenses and sending the handbook(s) out by e-mail. To see applicable price and purchase information and a sample for the title your interested in, click on the applicable link below.
To visit other areas of our website, click on the appropriate link in the menu on the left. If you don't see a menu, click here to return to our main page.